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Privacy policy

Privacy policy

MS RENT A CAR DOO BELGRADE, company registration number 21572128 and VAT number 111925291.

MS RENT A CAR DOO BELGRADE (hereinafter referred to as the “Merchant”) pays full attention to the protection of personal data of users of the website msrentacar.rs, i.e., customers who purchase products from the Merchant through the mentioned website.
All customer data is strictly confidential and accessible only to the Merchant’s employees who require the data for performing their job duties.

The data collected includes IP address, email address, and name.

The purpose of data collection is related to the creation of user accounts and communication with users.

The data controller is exclusively MS RENT A CAR DOO BELGRADE.

You have the following rights regarding the processing of your personal data:

  • The right to obtain confirmation as to whether we process your personal data;
  • The right of access to your personal data;
  • The right to correct your personal data in case of errors;
  • The right to request the cessation of processing your personal data;
  • The right to deletion of your personal data;
  • The right to request the transfer of personal data to another service provider.

All your rights can be exercised by contacting us at: office@msrentacar.rs or +381 61 201 7179.

The Merchant undertakes appropriate technical and organizational measures to protect customer personal data from unauthorized or unlawful use, including data encryption in accordance with applicable standards.

During visits to the website msrentacar.rs , the Merchant may collect certain personal information necessary for account setup, as well as data required for payment processing or order delivery.

Information from unregistered users is not stored permanently and is retained only as long as necessary to process an order, handle returns or exchanges, respond to any complaints/feedback, or deliver promotional information for which you are subscribed.

If a Customer no longer wishes any of their data to be in the customer database, a request should be sent to office@msrentacar.rs.

The Merchant will process the request and notify the Customer by email of the removal of data from the customer database.

The Merchant will not share customer data collected via msrentacar.rs or stored in the registered customer database with any third party, except when required by applicable laws of the Republic of Serbia. Minors are not allowed to use the msrentacar.rs online store.

Competent Authority in the Republic of Serbia

The competent authority for personal data protection is the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia. You can contact the authority at Bulevar Kralja Aleksandra 15, 11000 Belgrade, Republic of Serbia, by email at office@poverenik.rs, or by phone at +381 11 3408 900.

The website www.msrentacar.rs can recognize previous users through cookies. Cookies personalize visits to the website according to users’ personal preferences. Cookies can be disabled by adjusting the internet settings of the device used to access the website.